Emergency assistance with Volvo On Call*

Volvo On Call Service Centre1

To summon help in case of illness, external threats to the car or passengers, a Volvo On Call service centre can be alerted manually by depressing the SOS button for at least 2 seconds. A Volvo On Call service centre is notified, advised of the car's position and attempts to establish verbal contact with the driver to agree on the type of assistance required.

If verbal contact cannot be established, the Volvo On Call Service Centre contacts the necessary assistance (police, ambulance, recovery, etc.) to help with the appropriate action.

Closest emergency call centre2

To summon help in case of illness, external threats to the car or passengers, the closest emergency call centre can be alerted manually by depressing the SOS button for at least 2 seconds. The necessary assistance (police, ambulance, towing, etc.) can be determined via verbal contact.

Emergency number

When the collision alarm is activated the system attempts to establish contact with the country's Volvo On Call service centre. If this is not possible then the call is routed to the designated emergency number for the area where the car is located.