Shopping for your Volvo online

Volvo Cars has introduced a modernized, customer-centric way to shop for a Volvo vehicle online. You will buy or lease the car from your selected retailer, but Volvo Car Digital Retail allows you to complete parts of the shopping process online, saving you time at the retailer during your in-store visit.

No. Digital Retail is designed to be a flexible omni-channel experience so you can start online shopping and then continue where you left off at the retailer. Alternatively, you can start your Digital Retail Journey at the retailer and continue your progress at home, if you want.

With Volvo Car Digital Retail, you can view inventory and retailer pricing, add accessories and protection products, get a trade-in estimate, send a credit application and reserve a vehicle with a credit card deposit, and book a test drive with your retailer.

Yes. From the Digital Retail virtual showroom, click on “Find a Retailer” in the top right corner of the webpage then search for and select your preferred retailer to see their inventory.

Yes! Save your progress by creating a Volvo Digital Retail account. You can create an account by clicking “Save for Later” then completing and submitting the form that populates. After that, you will receive an email with a personalized link to use for Digital Retail. This is the only link you will need to access your deal. No usernames. No passwords. Easy.

With Volvo Car Digital Retail, you can start the purchase by selecting your preferred payment option and reserving an available vehicle at your selected retailer with a credit card deposit. The deposit is then sent to your selected retailer who will be in touch with you shortly to coordinate the final purchase. Alternatively, you can reach out to your selected retailer by clicking the “Check Availability” button to inform about your interest in the chosen car model. Your selected retailer will then reach out to you shortly.

Every car model that is in stock and available for purchase can be reserved by placing a deposit. The deposit will be sent to your selected retailer that has the vehicle in stock. After submission of the deposit your selected retailer will reach out to you shortly to coordinate and finalize the purchase. The deposit is not legally binding and is refundable.

Yes. You can use the payment estimator on the vehicle details page and then decide on your payment type (lease, finance or cash) as well as your desired term (number of months), down payment (if any), and payment frequency that we will pass along to your retailer.

Not at all, you’re under no obligation to buy the vehicle until you sign the final documents which would happen at the retailer. Using Digital Retail is NOT an obligation to purchase or lease the vehicle.

No. The payment of your deposit does not constitute the purchase or lease of a vehicle. You must enter into a vehicle purchase or lease agreement with your retailer to purchase or lease the vehicle. Your deposit is not transferable or assignable to another party without the prior written approval of the retailer. Your deposit will be applied to the purchase of your new vehicle. You may request that your deposit be refunded. You may cancel your order at any time prior to entering into a definitive vehicle purchase or lease agreement with your retailer and you will receive a full refund of your deposit in that case.

As best practice, our teams aim to provide you with a trade-in estimate within 2 hours or less of submission during business hours.

Every estimate provided is valid for 72 hours. Make sure you are in touch with your retailer within that time period to ensure your estimated valuation is factored at the time of your purchase. Please note that in the event of lengthy wait times for delivery, additional transactional discussions between the retailer and the customer may be required, when it pertains to the trade-in value.

The pricing algorithms used incorporate the model year, mileage, vehicle condition and market-based wholesale valuation among parameters. Our market-based values are reflective of the most relevant national pre-owned vehicle wholesale performances available at the time.

The tool enables fair valuation of most brands sold in Canada, as long as pre-owned wholesale market-based valuation is available.

Your credit application will first be reviewed by your selected retailer. Upon review, your retailer will be connecting with you. As a best practice, we aim to connect with you within 2 business days of submission.

No, you may wish to submit your credit application and continue the journey. However, a credit decision by our preferred finance partner will determine the availability of lease or loan with the selected program (rate and term).

Please review to our privacy statement.

Volvo Cars has a preferred finance partner, Scotiabank. They will evaluate your submission. Should you and your selected retailer require, the information may then be shared with a selected financial institution.

Upon review and assessment of your credit submission, your selected retailer will inform you if additional information or documentation is required, or if a discussion is required with your bank.