Note
Digital key availability
Some devices might not be compatible with the digital key. If you're not sure if your device supports digital keys, check with your phone's manufacturer.
- your vehicle is updated to software version 1.5.2 or later
- the mobile app for your vehicle is updated to software version 1.7.4 or later
- the vehicle is stationary and all of the doors are closed
- you have selected the owner's profile1
- you have connectivity in both your vehicle and your phone
- Bluetooth is enabled on your phone
- you have a valid key with you, such as a key tag or key card.
Tip
Activation link
If you have received an activation link via email, you can also use this link to start the setup process.
If pairing is successful, your digital key appears in your phone's wallet app.
If the setup guide gets interrupted, for example by you getting a phone call, it might fail. If this happens, try turning Bluetooth off and on again on your device before restarting the guide.
Sharing a key
As the owner, you can share keys with your family and friends. Open your digital key in your phone's wallet app to find the sharing option.
To share your digital key, the person you share it with needs to have the same brand of phone. Their phone also needs to be compatible with the digital key.
Tip
Moving the key to another device
You can move an existing digital key to another device via the display by accessing the profile settings, selecting the owner profile and then selecting the option to change device.