Low battery level and flat battery
Important
If the battery level reaches 0%, the battery is considered flat or empty. The car then needs to be charged as soon as possible to reduce the risk of battery damage.
The smaller 12 V battery is also at risk of going flat if the traction battery can't supply it with power. If both batteries have gone flat, the car will have no power at all and no ability to initiate charging.
High state of charge
Important
If you are leaving the car plugged in for charging without any immediate plans to drive it, select the target battery level recommended in the car's charging view.
Charging habits
AC charging is the recommended charging mode for everyday charging. This helps maintain the condition of the battery over time. DC charging causes more wear.
You can set a target battery level by selecting a value in the charging view. This will help you to maintain good charging performance and battery longevity.
Long-term parking
When leaving your car parked for longer than one month, the recommended battery level is 40-60%. Use or charge the car to reach the recommended level.
If you are leaving the car parked for longer than three months, it's recommended to keep it plugged in but set the battery charging limit to 50%. This is for better battery health.
Regularly check the battery level and that charging is working.
Tip
Parking in hot weather
Important
During warmer periods of time, you're recommended to plug in the car during parking. High temperatures cause battery damage, especially when the car is exposed to hot weather for prolonged periods. The car can actively cool the battery while it's parked, but that uses power. When you're returning to your parked car, the battery level could be noticeably lower than before. If the car is plugged in for charging, it can cool the battery without lowering the battery level and risking a flat battery.
In hot temperatures, it is recommended that you park in a shaded spot. Strong sunlight combined with high temperatures can lead to very high battery temperatures and excessive cooling needs.
Parking in cold weather
When the battery is cold, the car temporarily reduces battery performance until it's warmed up. Driving the car in a state of reduced performance doesn't harm the battery.
To avoid temporarily reduced performance from a cold battery, connect the car for charging and activate the car's preconditioning ahead of your trip. The car can then heat the battery without affecting performance and available range.
In temperatures below -30 °C (-22 °F), avoid leaving the car parked without charging for longer than 24 hours.