Resetting windows

Updated 2024-04-25

If you're experiencing issues with a power-operated window, you may need to reset it. This allows the car to recalibrate its position to restore both pinch protection and automatic window movement.

Calibration errors

Your car continuously monitors your windows and how they are positioned. Sometimes, an error can occur causing your car to perceive a window's position to be different than it actually is. This can cause errors with the auto close function, as well as with the pinch protection. If there is a calibration error with a window, you can reset it yourself or with help from an authorised Volvo workshop.

There are two different calibration errors that can affect the window calibration. If the window monitoring system registers a calibration error, the auto close function is disabled. If the error is not detected, the auto close function may still work to a certain degree, but not as intended.

The two types of calibration errors are:

Offset down	The window is further down than the car's registered window position. This stops the window from fully closing, as the car registers it as closed before it reaches the top of the window frame. You can recalibrate a window with this error on your own.
Offset up	The window is further up than the car's registered window position. The manual controls work but if you use auto close, the window will close and then back down again. This is because the system registers the top of the window frame as an obstruction and activates pinch protection. There is no way to recalibrate a window with this offset on your own. Instead contact an authorised Volvo workshop.

Important

The pinch protection system might not work properly until the window has been reset after losing calibration.

Before resetting a window, make sure it is fully closed. You can force the window to close completely by overriding the window's auto close movement system. Pull the window switch to the manual position three times in quick succession, then close the window manually.

Resetting window

Lightly press the window switch until the window is completely open.

Lightly pull the switch until the window is completely closed.

Recalibration is now done, re-enabling both pinch protection and the automatic window movement.

Check to make sure that the window operates correctly after following the reset steps. The window should close completely when you pull the switch all the way and release. If the problem persists, contact an authorised Volvo workshop.