Volvo Assistance
- your car's battery runs out of charge
- your car breaks down
- you get a puncture.
Volvo Assistance is available in the Volvo Cars app and by pressing the assist button in the car's ceiling.
Note
Not for emergencies
If you need assistance in an emergency situation, press the SOS button instead. Situations that could require immediate emergency assistance include traffic accidents, acute illness and external threats.
An included service
Volvo Assistance is included with new Volvo cars for the first few years of ownership.1 For more information regarding your car, contact Volvo support or a Volvo dealer.
Note
Terms and conditions
Volvo Assistance is intended to be active for as long as the car is used and the technology it relies on is supported, such as the car's mobile network connectivity.
Certain information, including personal data, needs to be shared with Volvo in order to use Volvo Assistance.
Note
Volvo reserves the right to reduce Volvo Assistance functionality that is deemed no longer practically possible to maintain.
If a car remains unused for more than one year, it is considered no longer in use.
If you need any help or have any questions regarding Volvo Assistance, contact Volvo support.