Reporting safety defects

If you think there is a safety defect with your car, you need to report it to the correct authorities. The following information is phrased according to external legal requirements.

If you think your car has a defect that may cause an accident, or that may cause injuries or death, you must immediately notify both Transport Canada and Volvo Car Canada Ltd.

You can contact Transport Canada on:
Telephone:1-866-995-9737
Teletypewriter (TTY):1-888-675-6863
Fax:613-954-4731
Postal address:Transport Canada - 330 Sparks St, Ottawa, (Ontario) K1A 0N5
Website:www.tc.gc.ca