Activating Plug & Charge

Updated 2024-08-07

You can activate Plug & Charge in the charging view. This can simplify the charging process, from authentication to billing.

Note

Plug & Charge is included in the charging view but may not be available in your country. This is because e-mobility service providers1, charging stations and other infrastructure need to support Plug & Charge in your country before the feature can be used.

Press the car symbol

in the bottom bar and go to Settings.

Go to Charging → Advanced settings → Plug & Charge.

Turn the function on.

Press View more to easily copy your car's unique PCID2 number. Follow the instructions on how to activate Plug & Charge in the Volvo Cars app.

If you use a provider that isn't Volvo's partner, the process and instructions may vary depending on the e-mobility service provider.

Connect your car at a public charging station.

The contract certificate is installed through the cable and the authorisation and payment are handled by the car and the charging station. You can see the status in the driver display and the charge port during the installation.

The charging session starts when the authorisation is finished.

Note

If there are some faults related to Plug & Charge, try to reconnect the charging cable. If it still doesn't work, check the charging settings to see if there is a contract installed in your car. If there is a contract, contact your e-mobility service provider to make sure that there are no issues with the contract. If there is no contract, follow the activation steps again. If the problem persists, try normal charging. Authorise yourself at the charger and follow the instructions in the charging station's interface.

If Plug & Charge isn't working after a workshop visit, it could be because the contract certificate was removed from your car. Follow the activation steps again.

You can find your contract certificate under Charging account. If you turn Plug & Charge off after installing a contract, it becomes disabled and inactive.

If you want to change or remove your contract certificate, press the rubbish bin symbol . To add a new contract certificate, make sure Plug & Charge is on and follow the activation steps again. The most recent contract certificate will always be installed. If you want to delete the account permanently, you also need to cancel the contract with your e-mobility service provider.