Navigation* – troubleshooting
The vehicle’s position on the map is incorrect
Sensus Navigation uses the Global Positioning System (GPS), which indicates the vehicle’s position with an accuracy of about 65 feet (20 meters).
Accuracy may be even less when driving on roads lying parallel to another road, winding roads, roads on several levels, and also after driving a long distance without making any distinct turns.
Tall buildings and mountains, tunnels, viaducts, over/underpasses etc., also have a negative affect on the reception of GPS signals, which means that the estimation of the vehicle’s position may not be precise.
The system does not always calculate the fastest/shortest route
Parameters such as distance, width of road, type of road, number of right or left turns, traffic circles etc., are all taken into account when calculating the best theoretical route. Experience and local knowledge may, however, lead to a better choice of route.
The system chooses toll roads, freeways, and ferries even though I have opted to avoid them
When calculating routes over longer distances, for technical reasons the system can only use major roads.
If you opt to avoid for toll roads and freeways, they will be avoided as much as possible, but will be used if no other reasonable alternative is available.
After being transported, the vehicle’s position on the map is incorrect
If the vehicle is transported, for example by ferry or train, or in such a way as to impede the reception of GPS signals, it can take up to 5 minutes to calculate the car’s new position correctly.
The vehicle’s position on the map is incorrect after its battery has been disconnected
If power has been cut from the GPS antenna, it can take more than 5 minutes for the GPS signals to be received correctly and the vehicle’s position to be calculated.
The "car" symbol on the map moves erratically after a tire change
In addition to the GPS receiver, the vehicle’s speedometer and an onboard gyro are also used to calculate the vehicle’s current location and direction of travel. If the spare tire is put on the vehicle, or if a change is made from summer to winter tires (or vice versa), the navigation system must "learn" the new dimensions of the tire(s).
Therefore, it may be necessary to drive for several miles, including a number of full turns, for the system to make this adjustment.
The map image does not correspond to actual conditions
Factors such as the constant expansion and rebuilding of the road network, new traffic regulations constantly being introduced etc., mean that the digital map database is not always complete.
The map database is enhance and updated regularly. Please contact your Volvo retailer for more information about availability.
See also support.volvocars.com for additional information about maps, etc.
The map scale sometimes changes
There may not be detailed map information for certain areas. If such cases, the system automatically changes the map scale.
The "car" symbol on screen jumps forward or spins
The system may need a few seconds to sense the vehicle's position and movement before you begin driving.
Switch off the ignition. Restart the engine but wait for a short period before beginning to drive.
I am planning a long trip but do not want to specify a route to the cities that I will be passing through. What is the easiest way to set up an itinerary?
Select the final destination directly on the map using the cursor. The system will automatically guide you to the final destination even if you drive past intermediate destinations.
The system’s map information is not up-to-date
Contact your Volvo retailer about updating map information.
See also support.volvocars.com.
Warning
Navigating safely
Always use good judgment when following navigation system guidance, and do not follow guidance that seems contrary to your own best judgment.
What is the easiest way to check the current map version?
In the vehicle's menu system, go to for information about the map version and which geographic area it covers, see Navigation* – map and system information.