Volvo On Call PIN code
The PIN code is used for security purposes to help identify those persons who are authorized to use Volvo On Call services in a specific vehicle.
The 4-digit PIN code, which was sent to you when your Volvo retailer activated your subscription, is used for security reasons to help identify those persons who are authorized to use certain Volvo On Call services such as Remote door unlock or to create an account in the mobile app.
If you have forgotten or would like to change your PIN code
If you have forgotten your PIN code or would like to change it (e.g., if you have purchased a previously owned Volvo with Volvo On Call), contact your Volvo retailer or press the On Call button in your vehicle. The new code will be sent to you via email.
If an incorrect PIN code has been entered in the app multiple times
If a PIN code has been entered incorrectly 10 times in a row, the account will be frozen. In order to use the app again, a new PIN code must be selected and a new app account will have to be created.