Tips for handling Internet connection problems

Here are some tips that may be useful if you are having difficulty connecting the vehicle to the Internet.
  • If the clock has been reset, e.g. after the current to the battery has been cut in the event of visiting a service workshop, you must reset the clock before you can connect to the internet.
  • Certain phones switch off Internet sharing after contact with the vehicle has been broken, for example if the phone that shares the Wi-Fi network is removed from the vehicle. To reconnect to the Internet, activate tethering (portable/personal hotspot) in the phone.
  • Volvo On Call-connected vehicles can connect to the Internet using the vehicle modem (P-SIM). If the connection is broken, the vehicle will automatically attempt to reconnect to the Internet.