Change of market when importing or relocating
Visit an authorized Volvo retailer
For example, if you import a vehicle or relocate to another country with your vehicle, you should take your vehicle to an authorized Volvo retailer for assistance with registering the vehicle in the new market. If you do not do this then you may experience that apps, Volvo On Call1, software downloads and other online services are affected and do not work correctly.
Creating a new Volvo ID in your new home market
When you relocate to another country you should create a Volvo ID in the new country. If you have already created a Volvo ID in another country and want to use the same email address, you must first delete your Volvo ID in the region you originally created it. You can also create a new Volvo ID with another email address.
Select retailer at volvocars.com
To ensure that the "Book service and repair" service works as well as possible, you should log in to volvocars.com, and in your personal profile select the Volvo retailer in your market that you would like to contact.
Download the Volvo On Call app2
If you have a vehicle equipped with Volvo On Call, you should download the Volvo On Call app from the country in which the vehicle will be used and then link the app to your vehicle.
Note
Visit an authorized Volvo retailer if you have imported or relocated with your vehicle to a new country.
Available services may vary depending on market and car model.