Volvo Assistance
The ON CALL and SOS buttons in the ceiling can provide extra security and assistance if the vehicle won't start or in the event of a flat tire, accident, etc.
In the event of an accident, emergency assistance (ambulance, police, etc.) can be summoned to the vehicle. In less critical situations, e.g. a flat tire, roadside assistance can be called out.
Note
The SOS button should only be used in case of accident, illness or if there is an external threat to the vehicle and its passengers. The SOS function is only intended for emergency situations. Misuse could incur extra charges.
The ON CALL button can be used for other assistance, e.g. questions about vehicle use or if roadside assistance is needed.
The Volvo Assistance system
The buttons in the overhead console are connected to the vehicle's safety and alarm systems and to other systems in the vehicle, such as lock and climate systems. The vehicle has an integrated modem for communication with Volvo Assistance and the Volvo Cars app. GNSS (Global Navigation Satellite System) is used to locate the vehicle.
Personal data processing
In order to provide you with all the functions of the service, certain information, including personal data, must be processed. Read more about terms and conditions and privacy at volvocars.com/intl//legal.
Contacting Volvo Assistance
To contact Volvo Assistance, use the vehicle's ON CALL button or the Volvo Cars app.