Software Updates

The vehicle's software is updated through its connection to the cellular network via OTA (over-the-air) updates. When a new software update is available, it will be shown in Notifications view. Once it has been downloaded, you can choose when it should be installed. Update the vehicle's software as soon as possible when an update is available.

Downloading

 Note

The software in declared ordinary software release windows does not affect certification, safety, emissions or non-compliance.

The download takes place in the background over the cellular network1. Depending on the size of the update and connection speed, this may take several hours.

To download updates:
  • the vehicle must be connected to the Internet2.
  • use of connected services must be approved.

 Note

Depending on software version, downloads can take place automatically or be started via a notification of an available software update.

Installing updates

 Note

Do not use the data link connector when installing a software update as this may affect the installation process and the vehicle's systems.

When a software update has been downloaded and is ready to be installed, this will be indicated in Notifications view and via a message when the vehicle is started. You can choose to install the update immediately or be reminded again at a later time.

You can access the updates view by tapping iCup-2037-Settings symbol, System, System details, Software update. You can also see the vehicle's current software version number there.

 Note

Installation of the software update may take up to 90 minutes. During this time, the vehicle is locked and its functions are unavailable. Keep this in mind when choosing a time for the update.

Do not install new software when the vehicle is plugged in for rapid charging. The vehicle can be left plugged in for charging from a regular wall outlet, but it will not be charged during the installation. Depending on charging source, charging may resume automatically after the installation is complete.

Before installation:
Make sure the vehicle has a charge level of at least 40%.
When an update is ready to be installed, this will be shown in Notifications view. Open the notification and follow the instructions in the center display.
Exit the vehicle, close all doors and lock the vehicle.
Installation will begin. The vehicle must be locked within a few minutes or installation will be canceled.
Wait until the installation is finished.
The installation can take up to 90 minutes. When the installation is finished, the vehicle can be operated as usual.

 Note

  • If possible, avoid handling the vehicle and its functions during installation.
  • Do not connect or disconnect the charging cable during the installation.
  • If you need to get into the vehicle while installation is in progress, you must use the key blade.
  • To avoid false alarms, the vehicle's burglary alarm will be deactivated during installation.

Always read through the contents of the update so that you know how the vehicle and its functions will be affected.

If the installation fails, the vehicle's systems will reset to the last installed version.

 Note

It is important to install software updates as soon as possible to avoid risks that may be associated with older software. If you experience any problems with the update, contact your Volvo retailer.

Information on contents

You can tap the information icon in the center display to see more information about the content of the software update.

 Note

Functionality after updating may vary depending on market, model, model year and options.
  1. 1 Applies for vehicles with software version 2.9 or later. For vehicles with older software, the download can only be done while the vehicle is being driven. It may therefore take several driving cycles before the software is fully downloaded.
  2. 2 There may be a charge for transmitting data over the Internet, depending on your service plan. Volvo covers data traffic charges for system updates if no personal SIM card is installed.

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