Removing the connection between the Volvo Cars app and the vehicle

Ending ownership in the Volvo Cars app

If you sell your vehicle, you need to end your ownership and remove the link between the Volvo Cars app and the vehicle from the administrator account in the app. If you do not have access to the app, contact your Volvo retailer and explain that you want to sell your vehicle.

To end ownership and remove the link:

Go to Connected vehicles in the tab.

Select the relevant vehicle.

Tap I no longer own this Volvo and follow the instructions in the app.

When ownership is ended, user history and other user accounts will be deleted. An automatic factory reset of the vehicle will also be performed, so that profiles, user data, linked keys, personalized settings, etc. are deleted.

The Volvo ID is personal and therefore does not need to be changed or deleted if you sell the vehicle.

Contact your Volvo retailer if you would like to delete your contact information from their system.

Removing the connection between a paired phone and the vehicle

The connection between a paired phone and the vehicle can be removed either from the Volvo Cars app or from the vehicle's center display. Users with administrator rights can see and disconnect all phones paired with the vehicle. Other users can only see and disconnect their own phone.

Via the Volvo Cars app

Go to Connected vehicles in the tab.

Select the relevant vehicle.

Tap Disconnect next to the device you want to remove and follow the instructions in the app.

Via the center display

Go to .

Select Profiles.

Select Volvo Cars app devices.

Tap the phone you want to remove and select Unpair this phone.