Stopping electric vehicle charging

Updated 2024-10-17

Stop charging at any time by pressing the button next to the charging socket or tapping the button in the center display.

Stopping charging (alternating current/AC)1

Press the button next to the charging socket or tap the button in the center display.

Important

Charging must be stopped before the charging cable is removed from the vehicle's charging socket. Failing to stop charging before unplugging the charging cable could damage the charging cable or the system.

2139-BEV-Stop charging- rear inlet and charging gun

Press the lock button on the charging cable's handle. The handle will be released/unlocked. Unplug the cable from the vehicle's charging socket and close the charger door.

Remove the charging cable from the charging station, or plug the permanent charging cable into the charging station's storage socket.

Charging cable automatically locks

If the charging cable is not removed from the charging socket, it will automatically lock back into place a short time after unlocking to maximize charging. The charging cable can be released again by pressing the button next to the charging socket or the button in the center display.

Stopping rapid charging (direct current/DC)

Important

Never try to unplug the charging cable from the vehicle while it is charging. Always stop charging first and then unplug the charging cable after the charging socket lock automatically unlocks.

To stop rapid charging, press the button next to the vehicle's charging socket, tap the button in the center display, or use the charging station's user interface.

Charging will stop and the charging socket will automatically unlock. This may take a few seconds.

Unplug the charging cable from the vehicle's charging socket and close the cover.

Plug the charging cable into the charging station's storage socket or hang it back in the designated location.

Rapid charging interrupted

If rapid charging is stopped, it will not resume automatically because the charging station requires reauthorization of charging via the user interface. If rapid charging is stopped, the charging cable will not automatically lock into place again. To restart interrupted rapid charging, remove the charging cable from the vehicle's charging socket, then plug it in again and follow the instructions in the charging station's user interface.

In the event of problems removing the charging handle

If the charging handle is left in the charging socket for a while after charging has stopped, the charging cable will automatically lock into place again2. To release it, first try again to stop the charging. If the charging handle still does not release automatically, the following measures can be taken:

Make sure that the key is within range and that the vehicle is unlocked.
Safely cut the power supply to the charging station. When charging at a charging station, contact the charging station's customer care for assistance with stopping charging.
Move the charging handle gently from side to side.
Lock and unlock the vehicle.
Lock the vehicle and wait until the LED light by the vehicle's charging socket goes out. This can take up to 7 minutes. Then unlock the vehicle.

If the problem persists, contact your Volvo retailer.

Unplugging the charging cable with emergency handle

If the charging cable does not unplug from the vehicle's charging socket after charging has finished and the vehicle is equipped with an emergency release handle, follow the instructions below or contact your Volvo retailer.

For vehicles without an emergency release handle – contact the charging station's customer care or your Volvo dealer.

Open the vehicle's cargo compartment and lift up the rear edge of the cargo compartment floor. Lift off the recessed floor panel.

The emergency release handle is located to the left, under the floor panel.

Warning

Before using the emergency release handle, check in the driver display that charging is complete. Do not use the emergency release handle while charging is in progress.

Grip and pull the emergency release handle.

The emergency release handle moves automatically back the next time charging is started.

Wait about 5 seconds until the charging cable disengages from the vehicle's charging socket.

Replace the floor panel and fold down the cargo compartment floor. Close the cargo compartment.