Voice control for navigation system*

Updated 2020-10-29

If your vehicle is equipped with Sensus Navigation, you can use voice commands to control parts of your navigation system.

Start navigation

Here is an introduction to how you can begin using voice commands to control the navigation system in your vehicle.

To activate a navigation command

Press the steering wheel keypad's voice control button P5–1507–Voice control button

You can now give commands, e.g. "Navigation", which will start a navigation dialog and show examples of commands.

Note

Not all system languages support voice control. If a language supports voice control, it is marked with a P5–1507–Voice control button

symbol in the list of available system languages. Read more about where the information is found in the section on voice control settings.

Using voice control to get directions to an address

To get directions to a specific address, use the command Go to followed by the address. It is important that the address is given in the right order. To use voice control for route guidance to an address, the address must be said in the following order: (1) street address, (2) house number, (3) city, as shown in the following example.

Give the command Go to.

You can now say the address you would like route guidance to.

Say the street, e.g. Lombard Street"

Say the house number, e.g. "five"

Say the city, e.g. "San Francisco"

The full command will then be: "Go to Lombard Street 5, San Francisco". Provided the address is found in the system, the navigation system will now provide route guidance to the address.

Using voice control for route guidance to an address in another country or another state

Your navigation system uploads sets of maps for the country or state it believes your vehicle is located in. This means that for accurate route guidance across country or state borders, you need to first tell the system in which country or state the address you would like route guidance to is located. You do this by using the command Change country or Change state. (Command Change state is primarily used in the US. In the example below, command Change country is used.)

Give the command Change country.

You can now enter the country in which the address you would like route guidance to is located, e.g. "Canada".

Now enter the address you want route guidance to by following the procedure for "Using voice control for route guidance to an address".

In this scenario, the full command is divided into two sub-commands:

"Change country, Canada"
"Go to Howe Street twenty-two, Vancouver"

If the address is found in the system, the navigation system will now provide route guidance to Howe Street twenty-two, Vancouver, Canada

Note

After you have changed country, try to pronounce the address you want route guidance to in the destination country's language. This is required because the system automatically switches to the recognition language of the selected country.

Using voice control for route guidance to an address set as Home

If you have set an address as a Home location in your navigation system, you can use a voice command to receive route guidance to the location.

Give the command Take me home.

If the navigation system has a home location saved, you will now receive route guidance to the location.

Using voice control for route guidance to a place, store or other specific business without inputting an exact address

Your navigation system can provide route guidance to specific places or types of businesses, which are referred to in the system as "points of interest" (POI1). Examples of points of interest are restaurants, hotels, gas stations, museums and tourist attractions.

Use the command Search to search for a point of interest. You can search for a specific point of interest or for categories of points of interest.

Note

It is important to use the right command for the option you would like route guidance for. When you want route guidance to a point of interest, use the Search command. The command is different for route guidance to specific addresses. Then you should use the Go to command instead.

Searching for a specific place or business

Here, [POI name] refers to a specific place or business (a point of interest), e.g. a hotel, a restaurant, a city park, etc.

Give the command Search.

You can now say the specific point of interest you would like route guidance to.

Say [POI name], e.g. "Golden Gate Bridge"

The full command will then be: "Search Golden Gate Bridge". If the point of interest is found in the system, the navigation system will now provide route guidance to the location.

Searching for a point of interest category, e.g. stores, hotels, restaurants, museums or other tourist attractions or businesses.

Here, [POI category] refers to specific types of places or businesses (points of interest), e.g. hotels, restaurants, museums, etc.

Give the command Search.

You can now say the type of point of interest you would like to find and receive route guidance to.

Say [POI category], e.g. "restaurant"

In this case, the full command will be: "Search restaurant". The navigation system will now search for restaurants around and in the vicinity of the vehicle and display a list of these in your instrument panel. The displayed list will provide suggestions from the system based on your command. Relevant categories and nearby results will be shown at the top of the list, followed by other suggestions in order of relevance.

Since we are looking for a category in this example, it may be a good idea to select the category option that most closely matches your search.

Select the category from the list that best matches what you searched for, in this case "restaurant(s)", by saying the row number shown in the instrument panel for that option.

You can now see your search results and select an option.

Using voice control to cancel route guidance

You can use voice commands to cancel route guidance, including all waypoints and the final destination.

Give the command Clear itinerary.

The navigation system will cancel route guidance and delete the final destination and all waypoints along the route.

Inputing zip codes and house numbers

Number commands can be given in different ways depending on the function to be controlled:

Zip codes should be given by stating each number individually, e.g. "zero three one two two four four three" (03122443).
Addresses can be given by stating each number individually or in a group, e.g. two two or twenty-two (22). For some languages, it is also possible to specify hundreds, e.g. 19 hundred 22 (1922). For English and Dutch language settings, groups of numbers can also be said in sequence, e.g. twenty-two twenty-two (22 22). For English, double or triple digits can also be used, e.g. double zero (00). Numbers in the range 0-2300 can be used.

Entering a destination using the phone book's list of contacts

You can use the command "Go to[contact]" to enter an address for a contact in the phone book as a destination. However, the address must be spelled correctly and entered without abbreviations in order to be found in the map database.

To check the spelling of addresses in HERE's database, go to wego.here.com