Volvo On Call messages

Updated 2022-05-10

Here are some examples of information messages that may appear when Volvo On Call is inoperative.

Discharged battery

If you receive a message that the vehicle has a discharged battery and is waiting for the Volvo On Call system to wake up, this may be because the vehicle has not been used for a long period of time.

To save the battery when the vehicle is not used for prolonged periods, the Volvo On Call with Sensus Connect system is set to standby.

The Volvo On Call with Sensus Connect subscription is about to expire

45 days before the Volvo On Call subscription is set to expire, the message Volvo On Call subscription expires soon appears in the vehicle's display. Users of the Android or iOS version of the Volvo Cars app will also receive reminders in the app.

Volvo On Call with Sensus Connect has been switched off

If the Volvo On Call subscription has expired and the Volvo On Call system has switched off, a message appears in the vehicle's display stating Volvo On Call subscription has expired.