Volvo customers in the US
On our website, click on the three lines next to "Our Cars" up at the right of the screen, then click "Help & Support" and then "Recall information". Enter the vehicle's Vehicle Identification Number (VIN) (found at the bottom of the windshield). If your vehicle has any open Recalls, they will be displayed on this page.
You can also enter the Vehicle Identification Number in the search field on the National Highway Traffic Safety Administration's (NHTSA) website at: www.nhtsa.gov.
Volvo customers in Canada
For any questions regarding open recalls for your vehicle, please contact your authorized Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Relations at 800-663-8255, Monday through Friday, 8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca. You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
You can also search for manufacturer, model and model year on Transport Canada's website: