Change of ownership when the Volvo Cars app is connected to the vehicle

When the vehicle changes owners, there are several steps that need to be carried out to disconnect the previous owner and allow the new owner to connect the Volvo Cars app to the vehicle.

Selling a vehicle

The following steps should be carried out by the previous owner:
Removing the link between the vehicle and the Volvo Cars app
Reset the user data – select to perform a factory reset.

Purchasing a vehicle

The new owner will need to connect the Volvo Cars app to the vehicle.

Change of ownership to another country

When a vehicle is purchased and imported to another country, further measures may be necessary. Contact a retailer for information.