Remote Start of the vehicle using the Volvo On Call app

With the Volvo On Call app, the vehicle can be started remotely to warm up or cool down the passenger compartment to a comfortable temperature.1

Things to bear in mind when using Engine Remote Start

The function can only be used if:

  • The vehicle is locked.
  • No vehicle keys remain in the vehicle.
  • The hood is locked.
  • The vehicle is parked and the transmission is in Park.
  • The engine is not running.
  • The vehicle is under supervision.
  • There are no people or animals in or around the vehicle.
  • The vehicle is not parked inside a closed room/space without sufficient ventilation.
  • There are no risks of anybody being in direct contact with the vehicle (e.g. during service work in a workshop or children playing near the vehicle).
  • The function can be used at the specified time according to local law.

In addition, the system will check the following before the vehicle is started:

  • Engine status is OK (no critical diagnostic trouble codes).
  • Sufficient fuel level (more than 8 liters (2.11 US gallons)).
  • The charging cable is not plugged in.

User recommendations can be found in the Volvo On Call app.

Remote starting of the car

First, make sure it is permissible under local environmental regulations and laws to start the vehicle in its present location.
Go to the Px-2037-VOC app icon Home tab and tap the Px-2417-VC app remote start icon icon.
Enter when you plan to start driving (in number of minutes, 1-15, from the current time). Confirm that you want to start the vehicle and verify your identify using your phone's unlock method (PIN code, password, pattern, TouchID, FaceID, etc.).

 Note

For safety reasons, the vehicle cannot be driven when it is remote-started via the Volvo On Call app. The function will remain active until you depress the brake pedal and turn the start knob.

It is possible to activate the function in the Volvo On Call app twice in succession. After that, the vehicle has to be started with the key before you can activate the function via the app again.

If it is cold when the vehicle is started remotely, functions such as seat heating and heated door mirrors and rear window will also be started automatically.

Remote start of the climate system

You can also start the climate system remotely without starting the vehicle.2 Read more about remote start of the climate system in a separate section.

  1. 1 Vehicles with automatic transmissions and certain markets only.
  2. 2 Applies for Recharge models and vehicles equipped with fuel heaters.