The extension can be purchased1
- in the Volvo Cars app
- via an authorized Volvo retailer
- online at store.volvocars.com. Make sure you have access to your vehicle's identification number2.
Extending your subscription using the Volvo Cars app
Go to the 
tab.
tab.Select Vehicle information.
Press Renew under Volvo On Call subscription.
You will be forwarded to a page where you can renew the subscription.
Note
If you would like to purchase an extension after your subscription has expired, you must do this through your retailer since Volvo On Call must be reactivated by the retailer before you can continue using the services. This may incur additional costs. In order to use the services without interruption it is therefore advantageous to extend the subscription before it expires. The subscription is extended from and including its expiry date.