Updating voice control

Volvo is working constantly on improving voice control in your vehicle. You can download files yourself for updating your vehicle's voice control. Updating takes place in two stages using an empty USB memory.

Preparations

The new voice control files can be downloaded to an empty USB memory of at least 8 GB. The memory must have one of the following formats: FAT32, NTFS or exFAT.

Downloading

You can find current updates on the support site under the tab for downloading software. You access the information for the relevant vehicle by selecting your vehicle and model year. Click on the update you wish to perform and then follow the instructions below. Voice control files are downloaded using a program that is installed on your computer.

Instructions

Select the download link for either Windows or Mac, depending on which system you have.
Select Execute to install the download program.
Click New download to download the file to a USB memory.
You can verify that the download/copying to the USB memory has worked correctly before you install the file in the vehicle by repeating steps 1-2 and then pressing Check downloads in the download program.
Take the USB memory with the downloaded file to your vehicle and start the infotainment system.
Insert the USBmemory in the USB port. If there are two USB ports, the second one must not be used at the same time.
The system automatically detects that an update is available and during the update the screen shows how much of the process remains, counted as a percentage.

When the installation is complete a notification is shown advising that the updated file is available after the next restart. The USB memory can now be removed.

If there are any problems with the update, contact your customer support or Volvo retailer.

Updating tips

  • An update takes about half an hour and the infotainment system must be on. Use a battery charger or keep the vehicle's engine running while the update is in progress, for example during a trip.
  • New voice control files for download are launched twice a year.