If you are having problems with the vehicle's connectivity, such as losing its internet connection, restarting it might be a way to resolve any issues.
Warning
You must park your vehicle when restarting the connectivity module, because the automatic collision alarm related to emergency assistance will be disabled during the restart.
Press and hold the max defroster button 
in the button panel underneath the center display. Keep pressing the button until the SOS button in the vehicle's ceiling starts to flash.
in the button panel underneath the center display. Keep pressing the button until the SOS button in the vehicle's ceiling starts to flash.Stop pressing the max defroster button .
.The connectivity module restarts.
Wait a few minutes for connectivity to come back.
Internet connection still not working?
If the internet connection still isn't working after two days, try restarting the connectivity module again. If this doesn't resolve the issue, contact an authorized Volvo workshop.