Creating a Volvo ID

You need a Volvo ID to log in to the Volvo Cars/Volvo EX30 app. Create your Volvo ID via the app or via the Volvo website. The instructions for how to create your Volvo ID vary depending on car model and model year, so make sure to read the section that applies to your car.

Vehicles with Google built-in

The username must be a valid e-mail address to which you have access and must not exceed 60 characters in total. Your Volvo ID is also personal to you, so it's important to not share it or use someone else's contact details as your username.

 Note

If you share a car with other people, it's recommended that every user creates their own Volvo ID as they are personal.

A Volvo ID can be linked to up to ten vehicles, and each vehicle can have up to ten Volvo IDs linked to it.

Open the Volvo Cars/Volvo EX30 app, or go to volvoid.eu.volvocars.com/Account.
Tap Create Volvo ID.
Enter an e-mail address to which you have access.
Activate your account by following the instructions that are sent to you.

After you've created a Volvo ID, it's recommended to add an additional contact detail to your account. This will help you recover your Volvo ID when needed. See Adding contact details for Volvo ID account recovery for more information and instructions.

Applicable models

C40, model year 2022-2024

EC40, model year 2025 and later

EX30, model year 2024 and later

EX40, model year 2025 and later

EX90, model year 2025 and later

S60, S60 Recharge, model year 2023 and later

S90, S90 Recharge, model year 2022 and later

V60, V60 Recharge, V60 Cross Country, model year 2023 and later

V90, V90 Recharge, V90 Cross Country, model year 2022 and later

XC40Recharge Pure Electric, model year 2021-2024

XC40 (mild hybrid), model year 2023 and later

XC60, XC60 Recharge, model year 2022 and later

XC90, XC90 Recharge, model year 2023 and later

Vehicles with the earlier infotainment system (Sensus)

The username must be a valid e-mail address to which you have access and must not exceed 60 characters in total. Your Volvo ID is also personal to you, so it's important to not share it or use someone else's contact details as your username.

 Note

If you share a car with other people, it's recommended that every user creates their own Volvo ID as they are personal.

A Volvo ID can be linked to up to ten vehicles, and each vehicle can have up to ten Volvo IDs linked to it.

From the Volvo ID in-car app

Go to the Volvo ID app in the car's center display. If it is not available in the app view, you need to download it from Download Center.
Enter an e-mail address to which you have access.
Activate your account by following the instructions that are sent to you.

From the Volvo Cars app

Tap Create Volvo ID.
Enter an e-mail address to which you have access.
Activate your account by following the instructions that are sent to you.

When creating a Volvo ID via the Volvo Cars app, you also need to register your Volvo ID in the car to gain access to connected services.

From the Volvo website

Go to volvoid.eu.volvocars.com/Account.
Tap Create your Volvo ID.
Enter an e-mail address to which you have access.
Activate your account by following the instructions that are sent to you.

When creating a Volvo ID via the Volvo website, you also need to register your Volvo ID in the vehicle in order to gain access to connected services.

Registering your Volvo ID to your vehicle

If your Volvo ID was created from the Volvo website or from the Volvo Cars app, you also need to register it to your vehicle.
Go to the Volvo ID app in the car's center display. If it's not available in the app view, you need to download it from Download Center.
Enter an e-mail address to which you have access.
Register your account to your car by following the instructions that are sent to you.

After you've created a Volvo ID, it's recommended to add an additional contact detail to your account. This will help you recover your Volvo ID when needed. See Adding contact details for Volvo ID account recovery for more information and instructions.

Applicable models

S60, S60 Twin Engine/Recharge, model year 2019-2022

S90, model year 2017-2021

S90 Twin Engine/Recharge, model year 2018-2021

V60, V60 Cross Country, V60 Twin Engine/Recharge, model year 2019-2022

V90 Twin Engine/Recharge, model year 2018-2021

V90, V90 Cross Country, model year 2017-2021

XC40, model year 2018-2024

XC40 Twin Engine/Recharge (plug-in hybrid), model year 2019-2024

XC60, XC60 Twin Engine/Recharge, model year 2018-2021

XC90, XC90 Twin Engine/Recharge, model year 2016-2022