Connectivity

Connect to the Internet with Sensus Connected Touch

The Sensus Connected Touch option allows you to connect to the Internet using your mobile phone or a 3G/4G dongle.

Change of ownership with connected services

When the vehicle changes owners, there are several steps that need to be carried out to disconnect the previous owner and allow the new owner to connect the Volvo Cars app to the vehicle.

Extending your subscription

To use the connected functions in the Volvo Cars app, the car requires a subscription for connected services. You can choose between different time periods when you renew or reactivate your subscription for connected services. Cars equipped with Google built-in are supplied with a subscription to digital services, which provides access to connected functions in the Volvo Cars app, as well as additional services. The subscription is valid for 4 years.

Subscription

To use the connected functions in the Volvo Cars app, the car requires a subscription for connected services. Your subscription includes emergency assistance and security services as well as app services. Cars equipped with Google built-in are supplied with a subscription to digital services, which provides access to connected functions in the Volvo Cars app, as well as additional services. The subscription is valid for 4 years.

Internet connection for OTA software downloads

The vehicle needs to be connected to the Internet through its built-in SIM card while an over-the-air (OTA) software update is downloading.

Pairing the Volvo Cars app with the vehicle

There are different ways of pairing the Volvo Cars app with your vehicle. The steps vary depending on vehicle model and model year, so be sure to read the section that applies to your vehicle.

Unpairing the Volvo Cars app

Before you uninstall the Volvo Cars app, make sure that you have unpaired it from the vehicle to properly remove the connection. It may cause inconvenience for you to connect to your vehicle in the future if you only remove the app from your phone. How you unpair the app depends on vehicle model and model year, so be sure to read the section that applies to your vehicle.

Connectivity issues

A symbol visible in the top left corner of the center display shows the vehicle's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.