Connectivity

Pairing the Volvo Cars app with the vehicle

There are different ways of pairing the Volvo Cars app with your vehicle. The steps vary depending on vehicle model and model year, so be sure to read the section that applies to your vehicle.

Removing a car in the Volvo Cars app

Before selling your car, make sure to remove the car in the Volvo Cars app. When you do this, all related data will be deleted from both the app and the car. It will cause inconvenience for the next owner of the car if you uninstall the Volvo Cars app in your phone without removing the car in the app.

Extending or renewing your subscription for connected services

To continue using the remote functions in the Volvo Cars app, you need to extend or renew your subscription for connected services.

Subscription for connected services

To use the remote functions in the Volvo Cars app, the car requires a subscription for connected services. Your subscription includes emergency assistance, security services and app services.

Connecting to the Internet with Sensus Connected Touch

The Sensus Connected Touch option allows you to connect to the Internet using your mobile phone or a 3G/4G dongle.

Change of ownership with connected services

When changing ownership of a car with connected services, there are some steps that need to be taken to unlink the previous owner and give the new owner the option to pair the Volvo Cars app with the car.

Connectivity issues

A symbol visible in the top left corner of the center display shows the vehicle's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.