Terms and Conditions of Use for Location Information Business and Location-Based Service
Effective from:
Published at:
Article 1 (Purpose)
The purpose of these Terms and Conditions (these “Terms”) is to set forth the rights, obligations, and any and all other matters between Volvo Car Korea Co., Ltd. (the “Company”) and its customers with respect to the customers’ use of the location-based service provided by the Company (the “Service”) and the Company’s collection of personal location information of the data subjects (the “Customer(s)”) who have agreed to these Terms.
Article 2 (Application of Relevant Laws and Terms of Services)
Matters not set forth herein shall be governed by the relevant laws and the Volvo Cars Terms of Services.
Article 3 (Consent to Collection of Location Information)
In order to provide the Service, the Company will collect location information of the Customer. By providing his/her consent to these Terms, the Customer will be deemed to have consented to the collection of his/her location information.
Article 4 (Service Description and Methods of Collecting Personal Location Information, etc.)
The Service of the Company, the methods of collection, the purpose and retention period of personal location information are as follows:
| Service Name | Volvo Assistance |
| Methods of Collection | Location information is collected by receiving the location information verified by the GPS satellite signal from the telematics terminal installed in the vehicle via the mobile network. |
| Service Description and Purpose (of Retention) | The Company will provide the Customer with emergency medical assistance (SOS)/emergency dispatch service (Volvo Assistance) via the in-vehicle SOS/Volvo Assistance button, and various remote control functions and security-related services for the Customer’s convenience in using the vehicle. |
| Retention Period | The Company will retain personal location information until the Service and the purpose (of retention) are fulfilled. |
Article 5 (Service Charges and Conditions)
The Company will provide the Service free of charge for fifteen (15) years.
Article 6 (Retention of Data Verifying Collection, Use and Provision of Location Information)
Pursuant to Article 16, Paragraph (2) of the Act on the Protection, Use, Etc. of Location Information, the Company will automatically record and retain data verifying the collection, use and provision of location information in the location information system, and will retain such data for twelve (12) months.
Article 7 (Restriction and Suspension of Use of Service)
- The Company may restrict or suspend the Customer’s use of the Service in any of the following cases
- Where the Customer interferes with the operation of the Company’s Service by intention or negligence;
- Where it is inevitable due to inspection, repair or construction of facilities for the Service;
- Where a facilities-based telecommunications service provider prescribed in the Telecommunications Business Act suspends the telecommunications service;
- Where there is a disruption to the use of the Service due to a state of national emergency, service facility failures, or a material spike in the use of the Service;
- Where it is deemed inappropriate for the Company to continue to provide the Service due to other material reasons.
- If the Company restricts or suspends the use of the Service pursuant to the preceding Paragraph, the Company will notify the Customer of the reason therefor and the period of such restriction, etc.
Article 8 (Use or Provision of Personal Location Information)
- The Company will not use the Customer’s location information or provide it to any third party beyond the scope specified or notified in these Terms without the Customer’s consent.
- If the Company provides any service of providing personal location information to a third party designated by the Customer, the Company will immediately notify the Customer of the recipient of the personal location information, the date and time of provision, and the purpose of provision, or notify the details of provision on a regular basis by obtaining consent from the Customer.
Article 9 (Rights of Personal Location Information Data Subjects and Methods of Exercise Thereof)
- The Customer may withdraw all or part of his/her consent to the collection and provision of personal location information, provision of location-based service and provision of personal location information to a third party at any time. In such case, the Company will destroy the collected and provided personal location information, and the data verifying the collection and provision of location information. However, in case the consent is partially withdrawn, the Company will destroy only such part of personal location information and data verifying the collection and provision of location information subject to withdrawal.
- The Customer may request the Company to temporarily suspend the collection, use, or provision of his/her personal location information at any time, and the Company may not refuse such request, and the technical measures required therefor are in place at the Company.
- The Customer may request the Company to provide access to or notification of the following data, and if there is any error in such data, the Customer may request correction thereof. In such case, the Company may not refuse the request of the Customer without any justifiable reason:
- Data verifying the collection and provision of location information of the Customer;
- Grounds for and details of the collection and provision of the Customer’s personal location information to a third party under other relevant laws.
- In order to exercise the rights set forth in Paragraphs 1) through 3) above, the Customer may make a request by contacting the Company.
Article 10 (Rights of Legal Representatives and Rights of Legal Guardians of Children at the Age of Eight (8) Years or Younger, etc.)
The Company’s provision of the Service is intended for persons who have a driver’s license according to legal qualifications, and therefore, the definitions and detailed provisions concerning the rights of legal representatives of Customers under the age of fourteen (14) and the rights of legal guardians of children at the age of eight (8) years or younger, etc., are excluded from these Terms.
Article 11 (Indemnification)
The Company will not be liable for any damage incurred to the Customer as a result of the Company’s failure to provide the Service in any of the following cases:
- Where a natural disaster or any other force majeure event equivalent thereto occurs;
- Where there is any intentional interference with the Service by a third party who has entered into a service partnership agreement with the Company for the provision of the Service;
- Where there is any disruption to the use of the Service due to a cause attributable to the Customer;
- Any other reasons not attributable to the Company’s willful misconduct or negligence excluding Subparagraphs 1 through 3 above.
Article 12 (Changes to these Terms)
As the Company may change these Terms at any time, the Customer is advised to visit the web portal to check the most recent version of these Terms. If there is any material change, the Company will post such change on the web portal thirty (30) days in advance and notify the Customer in an appropriate manner.
Article 13 (Dispute Resolution)
- Any dispute arising in connection with the Service between the Company and the Customer may be submitted to the competent court under the Civil Procedure Act.
- If the parties fail to, or are unable to, reach an agreement on a dispute related to location information, the Company may file an application for adjudication with the Korea Communications Commission pursuant to the Act on the Protection, Use, Etc. of Location Information.
Article 14 (Contact Information of the Company)
The trade name, address, etc. of the Company are as follows:
- Trade name: Volvo Car Korea Co., Ltd.
- Trade name: Volvo Car Korea Co., Ltd. 2. Address: 5th Floor, Pinnacle Tower, 343, Hakdong-ro, Gangnam-gu, Seoul
- Main phone number: 02-1588-1777