Get to know Pilot Assist
The first few times you use Pilot Assist, it may be a good idea to drive in a calm traffic situation on a motorway. Pilot Assist is designed to work best on dry motorways with clear lane lines and a smooth flow of traffic.
Give yourself plenty of time to get to know the function. After a while, you will feel comfortable with how it works and learn the situations in which Pilot Assist can help you. It is important for you to always pay attention to your driving and keep your hands on the steering wheel. You are ultimately responsible for driving in a safe manner, even when using Pilot Assist.
Instruction videos
Videos on Pilot Assist and on how you activate and use the function can be viewed below:
Pilot Assist, part 1
Pilot Assist, part 2
Note
On curves and at road junctions
Pilot Assist interacts with you, the driver. You should therefore always be prepared to increase your own steering input, particularly in curves. Do not wait for the car to provide steering assistance. Perform the necessary steering manoeuvres.
If you are approaching an exit or a road junction, drive towards the lane you want to aim for – this tells Pilot Assist where you are going.
Pilot Assist attempts to keep your car in the middle of the lane
When Pilot Assist helps to steer, it attempts to place your car halfway between the visible road lines. For a smoother drive, it is a good idea to allow the car to find a good position. You can always adjust the position yourself by increasing your steering input. It is important for you to make sure your car is positioned safely in the lane.
If you think Pilot Assist is positioning the car in a way that is not suitable to the traffic situation, or in a way you want to drive the car, you can simply switch off Pilot Assist or switch to Adaptive cruise control1 via the steering wheel buttons. You can switch from active Pilot Assist to active Adaptive cruise control by pressing the left arrow button on the steering wheel. If you want to reactivate Pilot Assist, press the right arrow button on the steering wheel.
Pilot Assist providing steering assistance
When the steering wheel symbol in the driver's display or the Head-up display2 is green, Pilot Assist is helping you to steer. If the steering wheel symbol is grey, no steering assistance is provided. You can clearly feel from the steering wheel when Pilot Assist is helping to steer. You can always steer the car yourself in a manner that differs from what Pilot Assist suggests. When you do so, you will feel slight resistance in the steering wheel as long as Pilot Assist is active.
Steering assistance can toggle between off and on at any time
It is important to be aware that steering assistance may toggle between off and on at any time, without prior warning. This may be because the road lines are not clear enough for the system to see them, for example.
Focus on your driving and keep your hands on the wheel
It is also important for you always to carry on being active and alert when driving as Pilot Assist is unable to read all situations and the function may toggle between off and on without prior warning. If the system discovers that you are not keeping your hands on the steering wheel, a warning will sound and a text message will be shown on the driver display. Pilot Assist will be switched off if you fail to comply with the request.
Activate or deactivate Pilot Assist
The function can be easily activated or deactivated by scrolling to the Pilot Assist symbol 
using the arrow buttons on the steering wheel. Then press the steering wheel button 
to launch Pilot Assist.
Note
The function is briefly described below. For complete information and important warnings, etc., see the Owner's Manual for your car model.
Function availability may vary depending on the market and model.
Some systems are fitted as standard while others are options. This may vary depending on market, model year and car model.
Warning
The function described is a supplementary aid and cannot handle all situations in all conditions.
The driver always bears responsibility that the vehicle is driven safely and that applicable road traffic rules and regulations are followed.
Applicable models
S60, S60 Twin Engine/Recharge, model year 2019-2022
S90, model year 2017-2021
S90 Twin Engine/Recharge, model year 2018-2021
V60, V60 Cross Country, V60 Twin Engine/Recharge, model year 2019-2022
V90 Twin Engine/Recharge, model year 2018-2021
V90, V90 Cross Country, model year 2017-2021
XC40, model year 2018-2024
XC40 Twin Engine/Recharge (plug-in hybrid), model year 2019-2024
XC60, XC60 Twin Engine/Recharge, model year 2018-2021
XC90, XC90 Twin Engine/Recharge, model year 2016-2022
The range of models, systems and services may vary depending on market.