Volvo ID

Volvo ID is a personal account that is used when you log in to the Volvo Cars/Volvo EX30 app. It consists of a username (phone number1 or e-mail address) and a password.

This article is applicable to models with Google built-in.

You can both create and change your Volvo ID via the Volvo Cars/Volvo EX30 app or via volvoid.eu.volvocars.com/Account.

After you've created a Volvo ID, it's recommended to add an additional contact detail to your account. This will help you recover your Volvo ID when needed. See Adding contact details for Volvo ID account recovery for more information and instructions.

If you have problems related to your Volvo ID, see Issues related to Volvo ID for informaton about common issues and their solutions.

To further protect your Volvo ID from unauthorised users, Two-factor authentication in the Volvo Cars/Volvo EX30 app is available as a security requirement when logging in.

Applicable models

C40, model year 2022-2024

EC40, model year 2025 and later

EX30, model year 2024 and later

EX40, model year 2025 and later

EX90, model year 2025 and later

S60, S60 Recharge, model year 2023 and later

S90, S90 Recharge, model year 2022 and later

V60, V60 Recharge, V60 Cross Country, model year 2023 and later

V90, V90 Recharge, V90 Cross Country, model year 2022 and later

XC40 Recharge Pure Electric, model year 2021-2024

XC40 (mild hybrid), model year 2023 and later

XC60, XC60 Recharge, model year 2022 and later

XC90, XC90 Recharge, model year 2023 and later

  1. 1 This applies to users who have previously created a Volvo ID with a phone number. As of now, Volvo IDs can only be created with an e-mail address.