Keys

Your car supports two types of keys. Use your keys to lock, unlock and start the car.

 Important

Using keys is fairly straightforward, but you should be aware of the limitations of each key type for safety and security reasons. Therefore, it is important to read all of the information in this manual about keys and how to use them.

Car and key wireless technologies may cause disturbances in other devices. You can find more information about these systems in the specifications section of this manual.

For safety and security reasons, never leave unattended keys in an exposed place.

The car supports the following types of keys:
  • Key card
  • Key tag

 Note

Ordering new or additional keys

Your car comes with a limited number of keys. Contact Volvo support if you lose a key or simply require additional keys.

Key reading locations

Interaction points for keys.
1
2
  1. 1The car reads your key when placed on a specific point on the driver's door pillar.
  2. 2To start the car, place the key on the card reader between the front seats.

User profiles and keys

You can assign keys to a user profile. This allows the car to automatically identify who's unlocking it and apply all of their customisations. You can read more about which customisation options are available in a separate section of this manual.

 Note

Unresponsive car

If the car has been turned off for a long time, it may take several seconds for it to unlock. This is because the car needs time to turn its systems back on, to recognise the key and to give you access.

If the car's batteries go completely flat, it will not respond to any key.

 Important

When the car is locked, key cards can still be used to start the car. For safety and security reasons, never leave unattended keys in an exposed place.