Recovery

Recovery of your car typically requires transporting it with a recovery vehicle. This is necessary if the car is immobilised and its functions cannot be restored where it is.

Contact an authorised Volvo workshop if you need to recover your car.1

The recommended recovery procedure depends on the conditions and state of the car. If your car is undamaged and has power, tow mode can be activated to pull the car onto a recovery vehicle's platform. If the car is damaged, it should be lifted onto the recovery vehicle's platform.

 Important

Wheels off the ground

Regardless of your car's condition, it must be transported with all wheels off the ground when recovered. Forced wheel rotation during transportation can severely damage your car.

Keep a safe distance

Do not allow anyone to stand directly behind your car as it is pulled onto the recovery vehicle.

  1. 1 For urgent recovery needs, you can also directly contact a recovery and roadside assistance service.