Activating tow mode

Updated 05/15/2024

If your car needs to be towed onto a flatbed recovery vehicle, you first need to activate tow mode in settings.

To avoid accidentally triggering the alarm, reduce your car's alarm sensitivity before towing it.
Tow mode can only be accessed if the car has power. If the car can't be powered on it will need a full recovery.
Be sure to read all information about having your car towed before you activate tow mode.

Tow mode is only used when having your car towed. Do not activate it when towing other vehicles or trailers.

Press the car symbol

in the bottom bar and go to Settings.

Go to Controls → Car modes → Tow mode.

The tow mode tutorial appears in the display.

Follow the tutorial until you get confirmation that tow mode is active.

Tow mode deactivates when you engage the parking brake and lock the car, or when you start driving.