Electric
EX90
EX40
EX30
EC40
Hybrids
XC90
XC60
S90 Recharge
S60 Recharge
V60 Recharge
Shop
Own a Volvo
Extras
Owners
Support
Volvo Account
About us
Go electric with Volvo
About Volvo Cars
Connect with us
Volvo Studio
With your Volvo ID, you can now:
track your orders
stay updated with the latest Volvo content
switch to Fleet & Business account to manage fleet and drivers
access our forthcoming online features
Sign in
Performing a factory reset of a pre-owned car
If the previous owner of your car has not removed their profiles and connected phones, a factory reset of the car is needed. You can do this yourself via the car's centre display or ask the previous owner to do it via the Volvo Cars/Volvo EX30 app.
Restarting the centre display
If the centre display's response is slow, it might help to restart the display. A restart may also fix the problem if you are experiencing issues with e.g. Bluetooth, navigation or connectivity.
Google built-in - available applications
Google has a support site for the Google apps and services that are built into your car. You can also find a complete list of Google apps available to your region.