Key types
Important
Using keys is fairly straightforward, but you should be aware of the limitations of each key type for safety and security reasons. Therefore, it is important to read the whole section about keys and how to use them.
Car and key wireless technologies may cause disturbances in other devices. You can find more information about these systems in the specifications section of this manual.
For safety and security reasons, never leave unattended keys in an exposed place.
- Digital key
- Key card
- Key tag
Digital keys and charged key tags are distance-capable, meaning your car can detect them when you approach or leave it. This allows for automatic locking and unlocking.
Keys without power, such as a key card or a distance-capable key with a flat battery, use NFC1. This means they can only be read at specific key reading locations.
Note
Ordering new or additional keys
Your car comes with a limited number of keys. Contact Volvo support if you lose a key or simply require additional keys.
Key reading locations
There are two ways that your car can detect your key and use it to lock or unlock:
- 1Distance-capable keys can lock or unlock the car from a distance.
- 2Key cards require physical contact with the car.
There is also a card reader between the front seats where you can place a key card or a discharged distance-capable key to start the car.
Note
Unresponsive car
If your car doesn't respond when you approach it with your distance-capable key, try unlocking it by pulling the door handle. You can also place any of your keys on the door handle to unlock the car.
- The car has been turned off for several days and needs time to turn its systems back on, to recognise the key and to give you access.
- The key's wireless signals are being blocked.
- You're using a key tag that has a low battery or has entered battery saving mode.
If the car's batteries go completely flat, it will not respond to any key.
User profiles and keys
You can assign keys to a user profile. This allows the car to automatically identify who's unlocking it and apply all of their customisations. You can read more about which customisation options are available in a separate section of this manual.
Locking keys in
If you lock the car while a distance-capable key is still inside, its distance-capability will be temporarily deactivated. You can still use one of your other keys on the door handle to enter the car.
Warning
If you leave a person in the car, ensure that you do not leave a key in the car. This is especially important around children.
Improper use of car opening and starting systems can result in serious personal injury. Always take your keys with you when you leave the car, including the digital key and key tag. The car can be started and systems, such as the power windows can be operated, leading to serious personal injury. Never leave children, disabled persons or anyone who cannot help themselves in the car. The doors can be locked using a distance-capable key or by touching the capacitive lock sensor area of the door handle. This could result in people being trapped in the car in an emergency. For example, depending on the time of year, people trapped in the car can be exposed to very high or low temperatures. Never remove the key while the car is moving or while it is rolling to a stop.
