To use the wireless charger, your device should be certified to the Qi wireless charging standard. Also make sure that wireless charging is enabled on both the device1 and on the charger itself. You can enable the charger in the centre display.
Warning
Wireless charging may affect the operation of a pacemaker or other implanted medical devices. If you have one, consult your doctor before using the wireless charging system.
Important
NFC cards and charging
Do not place cards with NFC, such as key cards or electronic payment cards, between the wireless charger and the device when using the charging function. This could damage them.
If you have any cards or other sensitive items in your phone case, remove them before charging or make sure that they aren’t between your phone and the charger.
Before charging a device, make sure there are no other objects on the charger.
Place the device in the middle of the charger.
The device starts charging and the integrated cooling fan activates. The charging symbol is visible in the centre display's status bar.
Warning
Never leave your phone on the wireless charger when you leave the car.
Note
- You may experience differing results when charging different devices. For example, the time it takes before charging starts and how quickly a device is fully charged.
- Your device might get hot during charging. This is normal and nothing to worry about. If the device's battery temperature becomes too high, charging is deactivated.
If the device doesn't charge
If your device doesn't charge when placed on the charger, there are some steps you can try:
- Make sure you have enabled the charger in the centre display.
- Make sure there are no items on the charger apart from the device you want to charge.
- Lift the device and then place it back in the middle of the charger.
- Remove any cases or covers from the device.
- Disable the device's NFC function if it has one.