If the car has been stolen then the owner can contact a Volvo On Call service centre (via phone or the Volvo On Call app) or the authorities.
Note
This also applies if the car was opened and stolen with the associated key.
After having been in contact with the authorities, the Volvo On Call service centre deactivates the remote control keys in order to prevent the car from being started. A deactivated car can only be restarted by contacting the Volvo On Call Service Centre and when the required verification with PIN code has been approved. Following which, the Volvo On Call service centre performs activation of the car.