Using jump starting with another battery

If the starter battery is discharged then the car can be started with current from another battery.

Jump starting requires access to another car's 12 V battery as well as jump leads.

 Important

The charging points in mild hybrid type cars are designed for only jump starting the car itself. Do not use the charging points of mild hybrids to start other cars – the fuse for the charging circuit may be overloaded so that it stops working.

In mild hybrid type cars, a discharged starter battery may be caused by an overloaded fuse which prevents charging. If the fuse has blown, the message 12 V battery fuse failure Service required is shown in the driver display. Volvo recommends that an authorised Volvo workshop is contacted.

P5-1507-Connect jumper cables
Charging points for jump starting own car. The appearance in the engine compartment may vary depending on car model and equipment level.

When jump starting the car, the following steps are recommended to avoid short circuits or other damage:

Set the car's electrical system in ignition position 0.
Check that the donor battery has a voltage of 12 V.
If the battery is installed in another car – switch off its engine and make sure that the cars do not touch each other.
Connect one of the red jump lead's clamps to the donor battery's positive terminal (1).

 Important

Connect the jump lead carefully to avoid a short circuit and contact with other components in the engine compartment.
Open the positive charging point's cover (2).
Attach the red jump lead's other clamp onto the car's positive charging point (2).
Connect one of the black jump lead's clamps to the donor battery's negative terminal (3).
Attach the black jump lead's other clamp onto the car's negative charging point (4).
Check that the jump lead clamps are affixed securely. Poor contact may cause sparks or the clamps to loosen during the starting attempt.
Start the engine of the donor car and allow it to run for a few minutes at a rotation speed higher than normal idle approx. 1500 rpm.
Start the engine in the car with the discharged battery.

 Important

Do not touch the connections between cable and car during the starting attempt. There is a risk of sparks forming.

Remove the jump leads in reverse order - first the black and then the red.

Make sure that neither of the black jump lead's clamps comes into contact with the car's positive charging point, the donor battery's positive terminal, or the clamp connected to the red jump lead.

 Warning

Mild hybrid type cars have components that work with 48 V voltage, which can be dangerous in the event of incorrect intervention. Do not touch components that are not clearly described in the owner's manual.

  • 48 V support battery must never be used for jump starting.
  • External electrical equipment must not, under any circumstances, be connected to the 48 V battery.
  • The 48 V battery may only be serviced and replaced by a workshop – an authorised Volvo workshop is recommended.

 Warning

  • The battery can generate oxyhydrogen gas, which is highly explosive. A spark can be formed if a jump lead is connected incorrectly, and this can be enough for the battery to explode.
  • Do not connect the jump leads to any fuel system component or any moving part. Be careful of hot engine parts.
  • The battery contains sulphuric acid, which can cause serious burns.
  • If sulphuric acid comes into contact with eyes, skin or clothing, flush with large quantities of water. If acid splashes into the eyes - seek medical attention immediately.
  • Never smoke near the battery.

 Note

If the starter battery has such a low State Of Charge (SoC) that the car has no normal electrical functions and the engine is then jump-started with an external battery or a battery charger, the Start/stop function may continue to be activated. If the Start/stop function then auto-stops the engine shortly afterwards, there is a great risk that engine auto-start will fail because the battery has not had the time to recharge sufficiently.

If the car has been jump-started, or if there is insufficient time to charge the battery using a battery charger, the Start/stop function will be temporarily deactivated until the battery has been sufficiently recharged by the car. In an outside temperature of approx. +15 °C (approx. 60 °F), the battery needs to be charged for at least 1 hour by the car. In a lower outside temperature, the charging time may increase to 3–4 hours. The recommendation is to charge the battery if possible using an external battery charger.