Manually releasing the charging cable

If the charging cable doesn't release from the car after you have stopped the charging, you can use the emergency release handle. Never use the emergency release handle when charging is in progress.
Open the boot and the cargo hatch.

Locate the cap on the left side of the boot.

Location of the cap
Remove the cap by prising it off with a screwdriver or a similar tool.

 Warning

Before using the emergency release handle, check the display or the charging port to make sure the charging process is stopped. The emergency release handle should not be used when charging is in progress.

Carefully pull the emergency release handle until you feel resistance.

Emergency release handle
The charging cable unlocks from the charging port.

 Note

The emergency release handle automatically retracts when the next charging cycle is started.
Unplug the charging cable from the car.
Put the cap back and close the cargo hatch and the boot.

If the problem persists, contact an authorised Volvo workshop.

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