Troubleshooting

Issues related to Volvo ID

Common issues related to Volvo ID, along with solutions, are described here.

Restarting the centre display

If the centre display's response is slow, it might help to restart the display. A restart may also fix the problem if you are experiencing issues with e.g. Bluetooth, navigation or connectivity.

Avoiding ice blockage in the exhaust pipe of your plug-in hybrid

When you use the combustion engine of your plug-in hybrid, water is produced as a residual product. In cold weather, this water might turn into ice and block the exhaust pipe. In some cases, the ice blockage might even prevent your car from starting. There are some steps you can take to avoid this.

Car does not shift from P

If you experience issues with the car not changing from P, there are some easy solutions that might spare you a trip to a Volvo workshop.

Troubleshooting the Sensus infotainment system

If you experience issues with the Sensus infotainment system, there are some easy solutions that might spare you a trip to a Volvo workshop.

Condensation in the rear lamps

Moisture can appear inside the lamp housings of your Volvo C40 or EC40, especially if the weather has been cold or wet.

Problems when charging via charging box

In some cases, the charging of your car doesn't start when you have set the charging timers in the charging box. This problem occurs when you are using a charging box with smart charging functionality that isn't compatible with your car.

Limitations of the Hold function

In some situations, the plug-in hybrid's battery level is affected even though the Hold function is being used.

Charging continues when the car is fully charged

Under some circumstances, you may notice that your car continues to charge even after it is fully charged.

Problems with the wireless phone charger

If you are experiencing issues with the wireless phone charger, there are some things you can try.

Connectivity issues

A symbol visible in the top left corner of the centre display shows the car's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.