Using Volvo On Call*
The Volvo On Call system is enabled by pressing one of the two buttons on the roof, or by selecting from the menu source.
Volvo On Call is automatically started when the car's safety system is triggered, e.g. in an accident in which the activation level is reached for seatbelt tensioners or airbags. Contact is established between the car and the Volvo On Call service centre, who will send appropriate assistance to the car's location.
An active service is shown by a symbol in the screen.
SOS button - in the event of emergency situations
Press the SOS button on the roof for at least 2 seconds in order to activate the manual alarm service.
Alternatives to the SOS button
In the normal view for MY CAR, press OK/MENU and select .
ON CALL button - in the event of a problem with the car
Press the ON CALL button on the roof for at least 2 seconds in order to activate the service and establish contact with the Volvo On Call service centre, see Available Volvo On Call* functions.
Alternatives to the ON CALL button
In the normal view for MY CAR, press OK/MENU and select .
Note
The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations.
The ON CALL button can be used for all other services, including roadside assistance.
Cancelling a service
A service that has been started can be stopped within 10 seconds with one press on the EXIT button.
Settings
Possible options and settings in the menu system.
- Key lock - decide when the SOS and ON CALL buttons should be activated. The function means that the buttons are only activated if the remote control key is in position I or II, or if the engine is running.
- Activate service - Used to activate subscription and gain access to the service.
Activate subscription status shows that the Volvo On Call system needs to be activated at a Volvo workshop before the car owner can be registered for the subscription.