The phone must be connected to the USB port with white frame (when there are two USB ports) when using Apple CarPlay* and Android Auto*.
![P5-2122-Placement of USB ports](https://www.volvocars.com/images/support/imge0a89d6c18a17ec5c0a8015214ecac39_1_--_--_VOICEpnghigh.png?imwidth=1280)
![P5-2017-USB tunnel console rear](https://www.volvocars.com/images/support/img89e9daf45a438027c0a80152715809e8_2_--_--_VOICEpnghigh.png?imwidth=1280)
The phone must be connected to the USB port with white frame (when there are two USB ports) when using Apple CarPlay* and Android Auto*.