The current owner needs to end their ownership by removing their Volvo ID from the car. This can be done in the mobile app for the car or by visiting a Volvo dealer. The new owner can also get help with registering their ownership by contacting a Volvo dealer or Volvo support.
Note
Reset the car
When the current owner has ended the ownership, an automatic factory reset of the car takes place. This means that profiles, user data and other individual settings are removed.
No owner?
If the car doesn't have an owner, you can claim the ownership by connecting your Volvo ID to your profile in profile settings via the centre display. Make sure that you have two keys in the car as you will need both of them for the setup process.