Customer support and contact information

Should you have any questions regarding your car, you can find answers or solutions in a number of places. In addition to searching the user manual you are reading now, you can visit Volvo's website, Volvo's support site or contact Volvo Assistance.

Website and support site

Volvo's website volvocars.com has several customer support resources.

The support section volvocars.com/intl/support provides contact information, software news and answers to frequently asked questions. You can also find your closest Volvo dealer or contact Volvo via phone or chat.

Volvo Assistance

Volvo Assistance can offer help in the event of a breakdown or if your car unexpectedly becomes immobilised. This includes roadside assistance. Volvo Assistance is available 24 hours a day, 7 days a week.

Press the assist button in the car's ceiling or use the mobile app for the car to contact Volvo Assistance.

Contact information

For queries that can't be solved by Volvo's other support services, contact Volvo using the following information:

Volvo Car USA

1800 Volvo Place

Mahwah, NJ 07430

Attn: Volvo Consumer Relations Center

For quicker handling of your queries, send a fax to 1-866-631-9059.

Telephone: 1-800-458-1552

volvocars.com/us

Volvo Car Financial Services

P.O. Box 91300

Mobile, AL 36691-1300

Visit Volvo Car Financial Services for questions about your existing VCF contract.