The steps vary depending on car model and model year, so make sure to read the section that applies to your car.
If you have connected the app with more than one car and want to switch between them, see the following section for more information:
EX90
Adding a car in the Volvo Cars app
When you add a car in the app, you connect the app to the car.
Before adding a car in the Volvo Cars app, your Volvo ID needs to be connected to the owner profile. This will be done by Volvo Cars when you buy or lease a car directly from them. If you buy the car from a retailer, they should help you set this up. If you're not connected to the car through a Volvo Cars ordering process or via a retailer, you need to connect your Volvo ID to the owner profile yourself.
Make sure to follow the instructions that apply to your situation.
- You'll first be asked to register as the car's owner (this may not necessarily refer to the legal owner).
- Next, you'll be asked to log in with your Volvo ID. This will connect your Volvo ID to the profile.
If you have an owner profile, you can now share Volvo Cars app access to your car with other drivers.
Applicable models
EX90, model year 2025 and later
All cars with Google built-in except EX90
Performing a factory reset of a pre-owned car
If the previous owner hasn't removed their data from the car, a factory reset of the car is needed. You can do this yourself via the car's centre display. It's also recommended to ask the previous owner to remove the car in the Volvo Cars app. For more information, see:
Pairing the Volvo Cars app with the car for the first time
When you pair the app, you connect the app to the car.
Follow these instructions if you've never paired the app with the car before. The process may vary depending on:
- If you've not paired the app with any car before.
- If you've paired the app with other cars before.
Make sure to follow the instructions that apply to your situation. If you've paired the app with your car before or if the pairing process was incomplete, see:
- If you've not paired the app with any car before, press Add your car on the welcome screen.
- If you've paired the app with other cars, go to the profile tab
> Your cars > Add car.
- Admin users: If you want to connect as an admin, sit in the driver's seat with all the car keys. This is necessary to set up the admin profile.
- Other users: If you want to connect as an additional driver, sit in the car with one car key.
Re-pairing the Volvo Cars app with the car or completing the pairing process
When you pair the app, you connect the app to the car.
Follow these instructions if you've previsouly paired the app with the car and you want to pair it again, or if the pairing process was incomplete.
> Your cars.Press Continue pairing and select the scenario that applies to you:
- I deleted the app
- I have replaced my old phone
- I want and additional phone paired
- None of the above
Enabling data sharing for the Volvo Cars app
Data sharing for the Volvo Cars app needs to be enabled in order for the app to access data from the car. This is needed for functions such as climate and lock/unlock doors.
> Privacy > Volvo privacy settings > Volvo Cars app.Applicable models
C40, model year 2022-2024
EC40, model year 2025 and later
EX40, model year 2025 and later
S60, S60 Recharge, model year 2023 and later
S90, S90 Recharge, model year 2022 and later
V60, V60 Recharge, V60 Cross Country, model year 2023 and later
V90, V90 Recharge, V90 Cross Country, model year 2022 and later
XC40 Recharge Pure Electric, model year 2021-2024
XC40 (mild hybrid), model year 2023 and later
XC60, XC60 Recharge, model year 2022 and later
XC90, XC90 Recharge, model year 2023 and later
Cars with the earlier infotainment system (Sensus)
To have access to all the functions in the Volvo Cars app, you need:
- to be registered as a car owner in Volvo's system. Contact Volvo support or a retailer to report the ownership.
- a valid subscription for connected services (previously called Volvo On Call subscription). See Subscription for connected services for more information.
- to connect the app with the car.
Pairing the Volvo Cars app with the car
When you pair the app, you connect the app to the car.
Note
Make sure that the car is in an area with mobile coverage and that your phone has an internet connection.
Have your four-digit PIN code, your Volvo ID and the vehicle identification number (VIN) available. A Volvo ID can be created in the Volvo Cars app and you can find the VIN in the windscreen or centre display. For more information, see:
- If you've not paired the app with other cars before, press Add your car on the welcome screen.
- If you've paired the app with other cars before, go to the profile tab > Your cars > Add car.
Note
Applicable models
S60, S60 Twin Engine/Recharge, model year 2019-2022
S90, model year 2017-2021
S90 Twin Engine/Recharge, model year 2018-2021
V60, V60 Cross Country, V60 Twin Engine/Recharge, model year 2019-2022
V90 Twin Engine/Recharge, model year 2018-2021
V90, V90 Cross Country, model year 2017-2021
XC40, model year 2018-2024
XC40 Twin Engine/Recharge (plug-in hybrid), model year 2019-2024
XC60, XC60 Twin Engine/Recharge, model year 2018-2021
XC90, XC90 Twin Engine/Recharge, model year 2016-2022
All cars
Switching between connected cars in the Volvo Cars app
If you've connected the Volvo Cars app with more than one car, you can switch between them in two ways.
> Your cars.
and press the down arrow symbol next to the car's name.