Volvo EX30 app

Adding a contact detail for Volvo ID account recovery

After you've created a Volvo ID account, it's good to add an additional contact detail to your account's personal details. This will allow you to recover your account if you lose access to the e-mail account or phone number you provided as your username when creating your Volvo ID. This also means that you won't need to create a new Volvo ID account and you'll be able to easily reset a forgotten password.

Setting up your EX30

To get the most out of your car from the beginning, it’s a good idea to prepare some things in the Volvo EX30 app before you get your car. The app will guide you through a few steps to set up your car. This includes logging in to the app and activating automatic software downloads. You will be able to do more in the app later.

Volvo EX30 app

There's a separate app for the Volvo EX30 car. It's called Volvo EX30 and you can download it for free.

Changing your Volvo ID username or password

You can change your Volvo ID username or password via the Volvo Cars/Volvo EX30 app or via the Volvo website. To make these changes, you need to know your current login details. If you're having trouble signing in, read Issues related to Volvo ID instead.

Issues related to Volvo ID

Common issues related to Volvo ID, along with solutions, are described here.

Creating a Volvo ID

You need a Volvo ID to log in to the Volvo Cars/Volvo EX30 app. Create your Volvo ID via the app or via the Volvo website. The instructions for how to create your Volvo ID vary depending on car model and model year, so make sure to read the section that applies to your car.

Volvo ID

Volvo ID is a personal account that is used when you log in to the Volvo Cars/Volvo EX30 app. It consists of a username (phone number or e-mail address) and a password.

Two-factor authentication in the Volvo Cars/Volvo EX30 app

To protect your Volvo ID account from unauthorized users, two-factor authentication is required when logging in to the Volvo Cars/Volvo EX30 app. When you log in, you'll receive a one-time pin code via the e-mail address or phone number associated with your Volvo ID. Enter this code to verify your identity and gain access to the app.

Driving journal

The driving journal automatically logs all trips made with your car. The information varies depending on car model and model year, so make sure to read the section that applies to your car.

Stay updated with the Volvo EX30 app

Ensuring your Volvo EX30 app is up-to-date allows you to access the latest features and improvements, enhancing your experience and connectivity.

Pairing the Volvo EX30 app with the car

When you have received your EX30 car, you can pair it with the Volvo EX30 app on your phone. This allows you to control certain functions and interact with your car via your phone. The app will guide you through a few required steps in the app and in the car's display.