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Volvo ID
Volvo ID is a personal account that is used when logging in to the Volvo Cars app.
Creating a Volvo ID
You need a Volvo ID to log in to the Volvo Cars app. The instructions for how to create your Volvo ID vary depending on car model and model year, so be sure to read the section that applies to your car.
Changing your Volvo ID username or password
You can change your Volvo ID username or password from the Volvo Cars app or from the Volvo website.
Issues related to Volvo ID
Common issues related to Volvo ID, along with solutions, are described here.
Performing a factory reset of your car
If you have a pre-owned car and the previous user has not removed their profiles and phones are still paired, a factory reset is recommended.