FAQ - Lease
Billing
Which costs are covered in Lease?
Your monthly payment covers some of the costs of operating your vehicle.
Insurance, Legal Mandatory Roadworthy Inspection (MOT), charging, fuel and other regular consumables such as AdBlue, washer fluid and oil, as well as toll or congestion charges are not included in your monthly payment.
For Lease: If you have selected a fully electric car, the Volvo Car Service is included in your monthly payment. All other cars (PHEVS/ICE) DO NOT include the Volvo Car Service Programme. You can purchase a service plan before you check out online, or via your Volvo Specialist when you collect your vehicle.
Insurance also sits outside of your car lease. However, we do offer you 7-day comprehensive Driveaway insurance. The 7-day insurance is subject to acceptance criteria from the insurer and requires you to separately register for the trial insurance at volvocarsinsurance.co.uk – please see Insurance section below for more details.
Are all prices quoted including VAT?
For consumers (personal customers), all car lease prices displayed online are gross prices including VAT. This means that the price you see is what you pay. For business customers, net prices are quoted. VAT will be added afterwards.
What payment methods can I use?
When you sign up for a car lease/Personal Contract Hire (PCH), you will need to make a first monthly payment online by credit/debit card. We accept Visa, Mastercard and American Express.
This payment will be deducted from your first monthly invoice.
If you choose to make an optional advance payment, you will need to pay this via Bank Transfer before taking delivery of the car.
Other than your first monthly payment, you will make your monthly payments and any additional charges by Direct Debit. We will request your bank details to set up the Direct Debit and send you a copy of the Direct Debit mandate for your records.
Please make sure to renew the mandate if your bank details have changed.
Do I need to pay for my Vehicle tax?
No, this will be included in your Lease!
Is the MOT included in a car lease?
No, an MOT is not included. You will be responsible to ensure the MOT is carried out and paid for.
Do I need to make an advance payment?
You will make a payment for the first month of your lease. You can also make an optional advance payment if you wish to do so. The advance payment is taken off the total cost of the car lease, with the remaining amount distributed equally over monthly payments until the end of the contract.
Example: Say you select a car that is priced at £500 per month with £0 advance payment for 36 months. Your total lease price for 36 months will be £18,000. If you choose to make an advance payment of £3000, your new monthly payment will be £416 per month. Your credit assessment will be performed on the £416 per month instead of £500 per month.
What’s the sign-up fee?
There isn’t a sign-up fee! Once your order is confirmed, you will make your first monthly payment. This is then deducted from your next invoice on a pro-rated basis depending on when you take delivery of your car. Your lease payment will always be paid one month in advance.
When will I be charged my monthly payment?
On the first working day of each month. Your lease payment will always be paid one month in advance.
When will my account be debited and for what?
The first monthly payment will be deducted when the order for your car lease/Personal Contract Hire (PCH) is confirmed. This payment will be taken on a pro-rated basis depending on when you take delivery of the car.
You will pay the car lease payments monthly in advance on the first working day of each month. Any additional charges or fines will be settled monthly in arrears (usually together with the lease payment for the upcoming month). If you take delivery of your car in the last few days of the month, please note that your first and second monthly payments will be taken at a later date.
Click here to view examples of invoicing periods and details.
How does the first monthly payment work?
When you sign up for a car lease, you will need to make a first monthly payment to complete your order. This is equal to your normal monthly payment. You pay it online by credit/debit card..
When your order is approved, the first monthly payment will be deducted from your bank account. Prior to that, the amount will only be temporarily reserved in the account.
The first monthly payment is then deducted from your next invoice on a pro-rated basis depending on when you take delivery of the car.
