Charging cable recommendations and use
Warning
High voltage
The cable is connected to a hazardous electrical system. Contact with high voltage currents can cause fatality or serious personal injury.
Damaged cables
Do not use a charging cable that shows any signs of damage or wear. It can cause an electric shock. A damaged or malfunctioning charging cable provided by Volvo may only be repaired at an authorised workshop. Contact an authorised Volvo workshop for more information. If you are charging at a charging station, try another cable or charging point.
Excessive wear and debris
Remember to always check the charging cable’s connector for excessive wear or debris. Do not touch the charging cable's connector or use any tools to attempt to remove debris from the charging cable. It can cause an electric shock.
Public charging stations are in constant use and can be exposed to more wear and tear than a private charging station.
Cable placement
Remember to place the cable where there is minimal risk of it getting damaged or causing personal injury. A carelessly placed cable can easily get run over or tripped over.
Child safety
Keep children away from charging cables, especially when the cables are plugged in.
Important
Adaptors
Do not use any adaptors between the charging cable and the electrical socket of the car.
Liquids and cables
Do not submerge the charging cable or its components in liquid. If you need to clean the cable, use a clean cloth lightly dampened with water. If needed, use a mild detergent but never use chemicals or strong solvents.
Only use recommended cables
- Only use the cables originally provided with your car or that are recommended by Volvo.
- Volvo takes no responsibility for damage or injury caused by charging equipment not recommended by Volvo.
Note
Recommended cables
Volvo recommends a charging cable according to IEC 62196 and IEC 61851 that supports temperature monitoring.
Charging cable instructions
Before using a charging cable, make sure to read the instructions from the cable's manufacturer.
Some charging stations have a permanently attached charging cable. Be sure to follow the charging station's instructions on how to use it.
Mode 3 cable for charging stations
You can use this type of cable to charge your car at AC charging stations.
Mode 2 charging cables
Use a charging cable with a household plug to charge the car from an ordinary household socket, such as when no other charging options are available.