Calling emergency services with SOS button

A long press of the SOS button in the car's ceiling connects you to an emergency call centre.1

 Note

Strictly for emergencies

Situations that could require immediate emergency assistance include traffic accidents, acute illness and external threats.

Not an emergency?

If you need help on the road but aren't in an emergency situation, press the assist button to call Volvo Assistance instead. Volvo Assistance can help you in certain situations, such as if your car's battery runs out of charge, your car breaks down or you get a puncture.

SOS button in overhead console

The SOS button is located in the ceiling, on the left side of the overhead console.

Press and hold the SOS button for at least 2 seconds.

SOS button

The car makes a voice call to an emergency call centre. It also sends information such as its location and status.

The emergency call centre tries to communicate with the people in the car to find out what kind of help you need.

If the voice call fails, the emergency call centre has the ability to respond based on information sent by the car.

  1. 1 Availability varies between regions.